Refund Policy

You are fully protected by our 100% money-back guarantee & refund policy. If you don’t like our products over the next 3 days, we will gladly refund your money. We have a fully, partially & non-refundable policy. Please read thoroughly all of our refund conditions & policy below.

When Refund Applicable:

• We provide digital products or services; hence after placing an order, you will get instant access to which are ready to be used. Sometimes, we need 5-30 minutes to process your order. Anyhow, if you did not get the services/products delivery or placed an order by mistake and found that it is not necessary & you can ask for a full refund. You must inform us to cancel your order within 48 hours after placing the order.
• If your delivered service is not like as described, you can ask for a full refund. You need to inform us within 48 hours of the order placed time to be eligible for the refund.
• If your subscribed/purchased service/tools are not working for more than 72 hours, we can issue a partial refund for the remaining days of your monthly subscription and cancel the service. Though, we offer replacement with similar tools or services so that you can maintain your workflow. Don’t hesitate to contact us on live chat for this opportunity.

When Refund Not-Applicable:

• If you are a group tools user/package tools user, and any one/two tools are not working for a long time or few times, then you can’t ask for a refund.
• You can’t ask for a total paid amount refund after 3 days later of your subscription activation date of any tools or packages.
• We do not offer a refund for a trial subscription or amount less than 1 Us dollar or equal to other currency.
• We do not offer refunds & charges for bonus tools.
• Refund is not applicable for downloadable products or digital licenses.
• A refund is not applicable when you violate our terms of conditions & blocked/suspended by the site admin.

Refund Process & Time:

It can take up to 10-30 working days to get the refund. You will get a membership cancelation, suspension or refund notification mail on your registered email address. You will get the total or partial refund amount to the original account where you were debited. For example: If you paid through bKash, you would get a refund on your bKash wallet. If you paid through your card/net banking, you would receive a refund on your card/bank. The refund will be calculated on your placed order, offer amount, and membership duration without a transaction fee & Tax. 

Need help?

Please contact us at support@groupseotools.net or Live chat section if you have any others questions about our refunds policy.